Merseyside has become an important
region for the Call centre Industry
with major names such as Abbey
National, Norwich Union, Capital Bank,
QVC, Vertex, Telewest and Barclaycard
all operating here.
The Merseyside Call Centre Forum has
been set up:
To promote an effective and competitive
contact centre environment.
To enable contact centres to benefit
from support and expertise locally,
nationally and internationally.
To help enhance the management skills,
operating performance and technical
capabilities of contact centres.
To promote contact centres' potential
for service and employment among the
business and public communities.
To promote Merseyside as a global area
of contact centre excellence.
Who to Contact:
For further information, please visit
the Contact Centre Forum website:
