Knowsley Economic Forum   Business Know How  
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How to Use the Site
1. Main Navigation 

Main navigation is located on the left side of the knowsleybusiness.com website and stays the same no matter where the user goes in the website.

This navigation is made up of main section headers (About Knowsley, Business Help, Doing Business and Business Sectors) and section links.

Example:

Example Main Navigation

Each section link has an introduction page, which can be reached by using the links down the left side.

Example:

Example Introduction Page

Once selected most section links have a sub-section, which appears down the right side of the page. This panel of links will contain links back up to the relevant introduction page, as well as links to sub pages in the current section.

Example:

Sub-Navigation

2. Header Navigation 

Header Navigation is located on the right side of the page and stays the same no matter where the user goes in the website. This navigation includes the following links:

  • Add to Favourites - this adds the site to the favourites section of a web browser.

  • Send to Client/Colleague - this opens up an email link to send the website address to.

  • Feedback - this opens up an email link to send feedback about the website too.

Example:

Page Header Navigation

3. Home Page 

The home page is divided into three main areas.

  • Global Navigation - (See item 1 above)

  • News Section - This section contains headline and links to the latest Knowsley business news and business features.

  • Tools - Website tools are located on the right side of the home page and are made up of: keyword search, welcome section, Investing (links to contact us), Business Tools (links to external websites) and Company Testimonials.


4. Other Navigation 

This is included across all pages, excluding the home page. This navigation has links to: Home Page, Business Tools and Contact Us.

Example:

Example Interior Page Nav

5. Keyword Search 

At the top of the right hand menu is a keyword search box. If you type in words or phrases related to the information you are looking for into this and press ‘GO’ you will be shown a list of links to relevant pages on the website.


6. Contact Us 

You can contact Knowsley Economic Forum with general or specific enquiries using the contact us link found in the middle section of the home page, in teh top right side of all other pages and in various other locations throughout the site. Knowsley Economic Forum can be contacted via an online form, postal address, telephone, fax, and email or by dropping into the Business Resource Centre (link to location map can be found on the Contact Us page).

To contact key organisations in Knowsley with a specific enquiry use the Useful Contacts page to contact organisations by telephone, postal address, website or email.

Website feedback can be given by clicking the Feedback email link at the top of the page.

Certain sections will also have their own contact details and these will be found in the section relating to those initiatives.


7. Technical Website Enquiries 

Faulty pages, broken links and other technical faults should be reported by emailing:

Email: business@knowsley.gov.uk
 
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